This company is 1st class from start to finish fast/friendly and reliable and gets the job done highly recommended
Steven McAllister
December 2025
Google review
This page brings together public Google reviews that mention PCLA directly, so visitors can see customer feedback about the team, service, and claim support.
Reviews are manually selected from PCLA's public Google Business Profile.
Review context
Branded reviews can help visitors understand how customers describe PCLA's team, service, communication, and claim support. The reviews on this page are public Google reviews that mention PCLA directly or clearly describe the customer experience with PCLA.
Featured reviews
A selection of public Google reviews from PCLA customers, manually chosen for the Loss Assessor Reviews homepage.
This company is 1st class from start to finish fast/friendly and reliable and gets the job done highly recommended
Steven McAllister
December 2025
Google review
Excellent service by Declan of PCLA. He liaised with the insurers on our behalf and took care of everything. We believe he achieved a better settlement than we would have got had we dealt with the insurers ourselves. 100% recommended
DcR
November 2025
Google review
PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended.
Tony Mckinney
May 2025
Google review
PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time.
Finbarr Kelly
May 2025
Google review
Great service really helpful and professional I would highly recommend PCLA.
Carol Murray
August 2024
Google review
The service was exceptional I could not fault anything. Phone calls and text messages answered immediately. I could not have sorted my claim without the help of Declan.
Karen Laverty
June 2024
Google review
I’ve reciently used PCLA and cannot fault their services. Declan has been courtious and compitent in dealing with my claim with no hassle whatsoever!
I would highly reccomend their services to anyone.
Bernie McAleer
March 2024
Google review
Very well pleased with the outcome would recommend PCLA for their for profesional service
Paul Doyle
March 2024
Google review
Professional, quick, very good service. I would recommend, if you have an issue give PCLA a call.
Martin Doran
January 2024
Google review
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Explore public PCLA Google reviews grouped by the type of claim or the area most relevant to you.
By claim type
Reviews from customers who needed help with water damage or escape of water claims.
View reviewsReviews from customers who needed support with fire damage insurance claims.
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Why PCLA
PCLA supports homeowners with independent claim advice, representation, and damage assessment when dealing with property insurance claims.
PCLA represents the policyholder and provides guidance throughout the claim.
A property visit can usually be arranged within 24–48 hours where available.
Most claims are handled without upfront costs, with everything explained clearly before you commit.
PCLA is FCA-authorised and works to strict professional standards.
PCLA has helped thousands of homeowners recover what they are owed.
How PCLA can help
PCLA can help you understand your claim, assess the damage, and decide whether independent representation is right for your situation.
PCLA helps you understand your position and whether your insurer’s response is fair.
A free damage assessment may be available depending on your situation and location.
If you decide to proceed, PCLA can deal with the insurer and support the claim from start to finish.
Most claims are handled on a no win, no fee basis, with everything explained clearly before you commit.
Free claims review
PCLA offers a free claims review and free damage assessment for homeowners who need clear advice before or during an insurance claim.
PCLA acts for policyholders, not insurers.
Common questions
A few quick answers for homeowners who are deciding whether to ask PCLA to review their insurance claim.