Oil Damage Claim Reviews

Oil damage claims can be complex and disruptive. These public Google reviews show customer feedback from people who received support from PCLA.

Reviews are manually selected from PCLA's public Google Business Profile.

Claim review context

Reading reviews for oil damage claims

Oil damage claims can be complex, disruptive, and technically detailed. Reviews can help you understand whether customers felt supported through assessment, insurer communication, and the practical steps involved in progressing a claim.

Oil damage claim support

  • Look for comments about practical guidance and detailed claim support.
  • Notice whether customers mention help with assessments, evidence, or insurer communication.
  • Use these reviews alongside PCLA's oil damage claim information.

Featured reviews

PCLA customer reviews

View all Google reviews →
5 out of 5 stars

Excellent service from Jordan, he did absolutely everything to do with the claim which took all the hassle out of the process making the whole experience effortless for me. Would absolutely recommend him and his company again. First class

Tracy Carnduff

December 2025

Google review

5 out of 5 stars

I recently had a claim and Jordan was very helpful, he informed me at each stage of what I needed to do. I have a disabled son and this was an added stress I did not need if I had been solely doing a claim myself. I would highly recommend pcla's services they are very professional and efficient and we were very satisfied with the outcome.

Lori McConnell

September 2024

Google review

5 out of 5 stars

Declan was prompt clear and understanding in dealing with difficult 3rd party Insurance adjuster.

Recommended.

Ciaran Boyle

June 2024

Google review

5 out of 5 stars

Declan dealt with my insurance claim, he handled everything from start to finish, it was totally stress free for me and fantastic results, highly recommend this business.

Noeleen O'Connor

February 2024

Google review

5 out of 5 stars

Jordan did a really good job for us dealing with very difficult insurers. We really appreciate his efforts in achieving a great result.

Ross McClelland

October 2023

Google review

5 out of 5 stars

Had a substantial oil leak in my house and a friend recommended Jordan. Jordan was great and handled everything from start to finish with my insurance company. Would definitely recommend.

Gail McCandless

October 2023

Google review

5 out of 5 stars

Fantastic service, thanks to Declan for all of the support, the attention to detail and making everything so simple. Very happy with outcome.

Mark Deane

August 2023

Google review

5 out of 5 stars

Absolutely amazing! Highly recommend. Took everything out of our hands. We were fighting a battle we couldn't win before they stepped in and took over. Can't thank you enough. Made our journey a much better and easier experience!

Baiba O'Hagan

April 2023

Google review

5 out of 5 stars

Greg has been incredible during the whole ordeal of a claim. He immediately came when rang on the day of the leak, he took over the claim and I had to do very little after that. He managed to get me double what the insurance company initially wanted to pay out. He kept me informed every step of the way and was very reassuring. Professional company and top guy. You'd be mad to go through a claim without his support and expertise.

Chris Chimes

February 2023

Google review

Why PCLA

Why customers choose PCLA

PCLA supports homeowners with independent claim advice, representation, and damage assessment when dealing with property insurance claims.

We act for you, not the insurer

PCLA represents the policyholder and provides guidance throughout the claim.

Fast local response

A property visit can usually be arranged within 24–48 hours where available.

No win, no fee

Most claims are handled without upfront costs, with everything explained clearly before you commit.

Fully regulated

PCLA is FCA-authorised and works to strict professional standards.

25+ years of claims experience

PCLA has helped thousands of homeowners recover what they are owed.

How PCLA can help

What happens after you ask for a free claims review?

PCLA can help you understand your claim, assess the damage, and decide whether independent representation is right for your situation.

1

Review your claim

PCLA helps you understand your position and whether your insurer’s response is fair.

2

Assess the damage

A free damage assessment may be available depending on your situation and location.

3

Represent you

If you decide to proceed, PCLA can deal with the insurer and support the claim from start to finish.

Most claims are handled on a no win, no fee basis, with everything explained clearly before you commit.

Case study highlight

Ballymena oil damage claim settled for approximately £110,000

A family in the Ballymena area contacted PCLA after oil leaked from the pipe connecting their oil tank to the house. The contamination spread through the garden and seeped into the property's foundations, requiring extensive environmental remediation and building works. Due to the severity of the damage, the family had to move into alternative accommodation for nine months. PCLA coordinated expert evidence, challenged the insurer's assessment, and helped secure a final settlement of approximately £110,000.

Read other PCLA case studies

Initial offer

approx. £72,000

Final settlement

approx. £110,000

Increase achieved

approx. £38,000

Claim type

Oil contamination

What PCLA did

  • Reviewed the insurer's remediation and reinstatement proposals
  • Obtained specialist environmental and contamination reports
  • Assessed the impact on the property's foundations and external areas
  • Ensured alternative accommodation costs were fully considered
  • Negotiated a revised settlement reflecting the true extent of the loss and disruption to the family

Free claims review

Need independent help with a property insurance claim?

PCLA offers a free claims review and free damage assessment for homeowners who need clear advice before or during an insurance claim.

PCLA acts for policyholders, not insurers.

Common questions

Questions before you request a claims review

PCLA’s oil damage claim experts help you manage complex remediation and secure full compensation for heating oil leaks or spills.

What should I do first if I discover an oil leak or spill at my property?
If safe, stop the source of the leak and prevent further spread of oil. Contact your insurer immediately and take photographs of the affected area. Avoid contact with contaminated soil or water, and keep records of any emergency containment measures.
How does PCLA help with oil damage insurance claims?
PCLA manages your oil damage claim from start to finish, gathering evidence, arranging specialist reports, and negotiating with your insurer. They ensure all remediation costs and environmental impacts are fully documented and included in your claim.
Can PCLA help if my oil damage claim is complex?
Yes, PCLA regularly assists clients with complex oil damage claims, including those involving extensive contamination. Their free claims review can identify missed entitlements and provide expert support throughout the remediation process.